Refund Policy

All sales made through the user panel or application are considered final. Once a transaction is executed, it cannot be cancelled or reversed unless specifically mentioned under this policy.

No Refund Cases

• Successful recharge, bill payment, or service completion
• Incorrect details entered by the user
• Service charges, commissions, or convenience fees

Failed Transactions

If a transaction amount is deducted but the service is not delivered within 24 hours, users may contact customer support or raise a ticket. After verification, the eligible amount will be refunded within 7 working days.

Refund Method

Approved refunds will be credited to the user’s wallet or original payment source, depending on the nature of the transaction and service provider rules.

Third-Party Services

If a service is provided by a third-party, refund timelines and conditions will be governed by the respective third-party policies.

Wallet Balance

Wallet balance is non-transferable and non-refundable and can be used only to avail services available on the platform. No interest is payable on wallet balance.

Policy Changes

We reserve the right to modify this policy at any time. Continued use of the platform implies acceptance of the updated policy.