Account Deletion Policy
Users may request account deletion by contacting our support team through email or other official communication channels.
Deletion Process
- Account deletion requests are subject to verification
- Pending balances, transactions, or obligations must be cleared
- Once deleted, the account cannot be restored
Certain data such as transaction history, KYC details, and compliance records may be retained as required by applicable laws and regulations.
Processing Time
Account deletion requests are usually completed within 7 working days after successful verification.
Contact Support
For account deletion or related queries, please contact our support team using the details provided on the Contact Us page.